t: 0333 666 5777e: hello@itgl.com
ITGL Limited, Trafalgar House,
223 Southampton Road,
Portsmouth, PO6 4PY
Experience the cutting-edge of communication and client support with our Webex Calling and Contact Center managed services. Our comprehensive solutions bring together seamless integration, robust security, and exceptional performance to revolutionise your business communication systems.
We understand the unique challenges of different industries. Our services are flexible and customisable, catering to businesses of all sizes, from startups to large corporations, across various sectors including education and healthcare.
Benefit from our robust security measures, including advanced threat protection and intrusion prevention systems, all managed through a cloud-based platform for simplified administration and improved visibility.
Let us handle your communication needs, so you can concentrate on what you do best - growing your business.
Elevate your customer service with our managed contact center services, featuring automated call distribution, interactive voice response, and customer relationship management integrations.
Our offerings include managed Voice over IP (VoIP) and Contact Center solutions, ensuring reliable and efficient communication channels. We provide proactive monitoring, dedicated service level agreements, and optional advanced analytics for a comprehensive communication experience.
We manage your communication infrastructure, allowing you to focus on your core business strategies.
Optimise your communication applications across diverse environments for maximum efficiency.
Enjoy predictable costs with ITGL’s managed services, avoiding unexpected expenses.
Extend your team's capabilities with our expert management and technical support.
Gain comprehensive insights and reporting for informed decision-making.
Ensure your voice communication is always clear, reliable, and efficient. Our team handles the operations of your VoIP systems, allowing you to focus on strategic business initiatives.
Transform your customer interactions with our managed contact center services. We oversee the technical aspects, so you can deliver a smooth, responsive customer experience.
24/7 Technical Support: Our experts are available round-the-clock to assist with any communication challenges, ensuring a seamless experience.
Proactive Monitoring & Incident Management: ITGL takes full responsibility for monitoring your services, rapidly addressing and resolving any issues to maintain your business continuity.
Technical Consultancy: Benefit from our expertise for technical queries and advice on new features to maximise the benefits of your services.
Flexible Service Adjustments: Adapt your communication services to evolving business needs with our flexible support.
Managed Upgrades and Notifications: Stay informed about service-impacting events and enjoy managed upgrades tailored to your business needs.
Licence Management: ITGL manages your Webex service licences, ensuring compliance and uninterrupted service.
Regular System Health Checks: Receive detailed health reports and recommendations to maintain optimal performance of your communication systems.
Seamless Service Transition: Our team guarantees a smooth onboarding process, providing comprehensive support every step of the way.
ITGL’s commitment to operational excellence and client satisfaction drives our managed services. With our expertise, your communication systems are in expert hands, allowing you to focus on what matters most - your business success.
Case studies
As the fastest growing higher education institution in the UK, Coventry University now teaches one in every seven HE students in the West Midlands. The University currently has more than 30,000 students across its UK campuses and an additional 15,500 ...
Read moreAs part of the UK presidency of the G7 in 2021, the G7 summit was hosted in the resort of Carbis Bay in Cornwall. This was billed as an opportunity for the world’s leading democracies to reach major new agreements ...
Read more
