ITGL wins Cisco Global Partner of the Year Award
Each year at its Partner Summit event, Cisco conducts its Partner of the Year awards – celebrating partners across the globe for their performance, excellence, and unique approach to client engagement. With over 38,600 partners worldwide, the event is split into ‘global’ awards and ‘geo’ awards, the latter focused on recognising achievement within specific regions. In previous years, ITGL has seen remarkable success in acquiring consecutive – and sometimes multiple – Partner of the Year awards within the UK & Ireland region, including Client Experience Partner of the Year in 2020, Public Sector Partner of the Year and Collaboration Partner of the Year in 2021, Innovation and Transformation Partner of the Year in 2022, and Managed Services Partner of the Year in 2023.
This year, however, we’ve gone bigger. It’s with extreme pleasure and pride that we announce that for 2024 ITGL, now part of Conscia, has been awarded Cisco’s Global Managed Services Partner of the Year. Our first global award, this win recognises the tremendous strides that ITGL has made in advancing our Integral Services offering, and places us at the absolute pinnacle of Cisco’s partners worldwide. Awarded to partners for standout success and exemplary sales and service, Partner Summit Global Awards are the highest form of recognition for Cisco partners.
ITGL CEO Neil Pemberton says: “ITGL continues to go from strength to strength. We’ve put a lot of hard work into building our managed services proposition, and it’s truly an honour to be able to stand up and receive recognition for this on a global stage. We’re redefining what it means to have a managed service, and this award is validation of everything we’ve built so far.”
A platform for growth
The award of Cisco Global Managed Services Partner of the Year reflects ITGL’s continuing drive to develop and redefine what having managed service means for clients. Beyond just managed support, our offering comprises a true partnership, bringing with it comprehensive client success and bespoke consultancy services.
As a new member of the Conscia group, this award acts as the perfect foundation for the further development and growth of our managed services. It comes together with another global award for Conscia, as Conscia Norway is recognised as Global Application Experience and Observability Partner of the Year for 2024. Within the powerhouse of the Conscia group, we will continue to work with Cisco and our clients to deliver a service that lives up to the global nature of theses awards and ensures that Conscia is the first choice for organisations in Europe that are looking for a managed service provider.
The importance of trust
Our managed services are available across a variety of solutions, but above all, we provide our clients with trust. Our clients trust us to design and manage their mission-critical services, and, in return, we ensure they’re able to enjoy a good night’s sleep. We provide them with the assurance that comes with knowing that the investments they make in technology will realise their value and make a meaningful difference. And when things go wrong – which inevitably they will – our clients can take comfort in knowing that we are there in their corner, providing the expertise they need to resolve the situation and get back on their feet as quickly as possible.
ITGL CTO Paul Hanagan says: “The services and technology that we bring to market have purpose. We are not simply acting as an extension of our clients’ team – we are their team. Our Integral Services offering is a perfect example of how we work with our clients, and the substantial benefits such an approach brings to everyone involved. At ITGL, we believe every client is Integral – and they deserve the best.”
Innovation: driving proactivity
ITGL’s managed services push the boundaries of what it means to be proactive. By combining experts at the forefront of the industry with highly advanced technology, we are able to drive down the mean time-to-resolution, provide data-driven insights to our clients, and empower them to confidently make critical decisions.
Many of the tools used by ITGL are used also by Cisco TAC. Our adoption and application of these tools, when combined with our deep expertise of Cisco support, helps us deliver a truly remarkable service to our clients.
Jose van Dijk, Vice President - EMEA Partner Sales & Route to Market at Cisco, says: "The theme at Partner Summit 2024, 'Forward as One', celebrates partners who drive shared success across various regions across the world. Having worked with ITGL, now part of Conscia, over many years I am pleased to recognise them as winner of the Global Managed Services Partner of the Year 2024. I'm excited to see how they further expand their success in Managed Services and continue delivering value to the market."
And there’s more
In addition to receiving the Global Partner of the Year award for managed services, ITGL has also been awarded the following for 2024:
- Managed Services Partner of the Year (EMEA)
- Managed Services Partner of the Year (UK&I)
- Marketing Partner of the Year (UK&I)
- Customer Experience Partner of the Year (UK&I)